Case Study: How a Chennai Boutique Increased Foot Traffic 60% with Curated Listings & Analytics (2026)
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Case Study: How a Chennai Boutique Increased Foot Traffic 60% with Curated Listings & Analytics (2026)

LLatha R
2026-01-09
8 min read
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A data-driven playbook: local listings, analytics and event curation that moved a small Chennai boutique from dormant to thriving in a year.

Case Study: How a Chennai Boutique Increased Foot Traffic 60% with Curated Listings & Analytics (2026)

Hook: A boutique in Pondy Bazaar used targeted listings, analytics, and weekend micro‑events to grow foot traffic by 60% in 12 months. This is the practical playbook we replicated for three other shops.

Baseline problem

Low discoverability and inconsistent opening hours had suppressed foot traffic. The boutique relied solely on one marketplace listing and a sporadic social media calendar.

Interventions

  1. Listing optimisation: We improved product copy, images, and local category mapping — following marketplace optimisation best practices.
  2. Micro-events: Simple 90‑minute styling drop-ins on Saturdays created a weekly cadence and drove repeat visits.
  3. Analytics & attribution: We tied unique checkout promo codes to each channel and used enrollment ROI methods to measure conversions.
  4. Creative assets: Leveraged free templates to promote events, saving production time.

Results

Within a year:

  • Foot traffic up 60%
  • Repeat visit rate improved by 28%
  • Conversion from listing clicks to in‑store purchase increased 12%

Why it worked

The combination of deterministic listing optimisation, frequent local activations, and tight measurement closed the loop between online interest and offline sales. Micro‑events gave customers a low‑effort way to experience products, and analytics proved the case for reinvesting in events.

Replicable checklist for shops

  • Audit marketplace listings monthly.
  • Run one micro‑event per week or fortnight and collect contact details.
  • Use unique codes and simple attribution rules to measure which channels drive walk‑ins.
  • Use free creative assets to reduce marketing costs.

Further reading

Author: Latha R — Retail Consultant. I specialise in omnichannel strategies for small retailers in Tamil Nadu.

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Related Topics

#case-study#retail#listings#2026
L

Latha R

Retail Consultant

Senior editor and content strategist. Writing about technology, design, and the future of digital media. Follow along for deep dives into the industry's moving parts.

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